Earning an interim D&O designation communicates your progress toward WELL Certification, letting employees, tenants, residents or investors know that you are making important changes to benefit their health and well-being. This designation can be displayed onsite, online and in promotional sales materials- garnering extra value for project owners.
This optional review pathway provides teams with the confidence that their proposed design, policies and initiatives are aligned with WELL’s requirements. This early review can save time and effort, as it encourages project teams to identify and resolve any issues sooner. Projects that submit final documents during D&O review can utilize that approved document for final review, providing additional time savings for the team.
Projects registered for WELL v2 may opt for an early phase of review to receive the WELL Design & Operations (WELL D&O) designation. This interim designation can help projects communicate progress toward achieving WELL certification and provide greater confidence that their designs, operational intents, and/or existing conditions meet the requirements of WELL features. WELL D&O can be pursued for an existing space or in advance of renovation/construction completion (as applicable). Additional fees apply for WELL D&O review.
If a project elects to pursue WELL D&O, this occurs prior to documentation review and performance verification. For WELL D&O, projects may submit feature-specific documentation reflecting operational commitments and design intents (Intent-stage documents), or implemented conditions (Implementation-stage documents), or a combination of these two categories. (For more information about these document stages, see documentation requirements). Implementation-stage documentation that is approved during the WELL D&O review does not need to be re-submitted during documentation review and can fulfill the documentation requirements for that feature, unless the relevant project conditions have changed.
To be awarded WELL D&O, projects must submit documentation that demonstrates compliance with all preconditions and that achieves enough points for the lowest level of WELL certification as follows:
Above this minimum, the WELL D&O designation does not further differentiate how many points are successfully reviewed (e.g., there is no “WELL D&O Gold”). Projects may submit feature documentation for D&O review that exceeds the minimum but does not exceed 100 points in order to receive an early stage review of those strategies. Alternatively, projects may submit the minimum levels of documentation for D&O review, and then submit additional features for review during Documentation Review to pursue higher levels of certification.
After documentation is submitted, the WELL Reviewer will respond with review comments within 20- 25 business days, indicating if documentation submitted for each feature is satisfactory, and indicating if additional information is needed. The project will be notified if the WELL Reviewer finds any submissions to be inaccurate or unsatisfactory, or if further documentation is required. The project will have an opportunity to amend existing documents or submit additional materials for a second review if necessary. The WELL Reviewer will respond with the results of the second review within 20- 25 business days.
If any additional reviews are required, additional fees will apply. Any additional rounds of review will also be completed within 20-25 business days.
The project will be notified when all documents have been reviewed and approved. At this point, projects are awarded WELL D&O designation. A project’s WELL D&O designation remains active until either the project achieves certification or its registration expires.
For more information on WELL D&O and access to related resources, visit: