The business case for wellness

The business case for wellness

Monday, May 21, 2018


The latest report from World Green Building Council, in a series from the Better Places for People campaign, is a compilation of recent case studies that capture today's best practices in healthy building design and the associated impact on how people feel, participate and perform at work. 

All of the organizations featured within the report shared a common goal: to create spaces where people can thrive. The majority of these projects utilized the WELL Building Standard as a tool to achieve this objective. Designed to accommodate different wellness and business needs, WELL Certification provides diverse projects with an evidence-based, performance-driven framework for improving health and well-being through the spaces where we spend the majority of our time.  

WELL Certification enables organizations to realize significant financial value, in addition to supporting the health and well-being of its employees, which connects back to meaningful improvements in productivity, presenteeism and workplace satisfaction.  

ASID, WELL Platinum (Washington, DC) 8,500 sq ft 

"ASID’s new office headquarters was designed for environmental sustainability, and health and wellness, with a focus on indoor air quality, employee satisfaction, and productivity. In their new office, employee absenteeism has reduced by 19% and presenteeism by 16%." 

“Using a calculation determined by ASID, which accounts for employee productivity, employee retention and energy savings, ASID will recoup its investment in the first half of its 10 year lease agreement.”

Landsec, WELL Silver (London, UK) 47,921 sq ft

"Landsec's new London workplace prioritises in-person collaboration, health and wellbeing, and indoor environmental quality within a green building. The percentage of employees feeling that the space allows them to work productively rose by 30% after occupying the new space. This high level of project and employee performance was realised with a less than 3% increase in project cost."

Cundall, WELL Gold Certified (London, UK) 12,383 sq ft 

"Cundall’s new office, which focused on improved indoor air quality, including continuous monitoring of carbon dioxide (CO2) and volatile organic compounds (VOCs), has saved the company £200,000 due to a reduction of four sick days per year per employee and a 27% reduction in staff turnover. WELL Certification increased the project cost by 3.6%. Based on the above noted savings, these costs had a return on investment of less than two months."

Arup, WELL Gold (Boston, MA) 12,200 sq ft 

Arup’s office fit-out in an existing building is achieving 12.6% energy cost reduction compared to ASHRAE 90.1-2010, resulting in $4,257 USD cost savings. 

“Use of circadian lighting in particular has contributed to reduced energy consumption and increased occupant satisfaction.”

Plantronics, WELL registered (Hoofddorp, NL)

“The company also estimates a value of €2.1 million per year due to improved employee productivity in the new office”

Through use of occupant satisfaction survey Plantronics has realized improvement on: noise levels, air quality, biophilic elements, and variety of work spaces among other measures compared to their previous office. 

Each project summarized above pursued multiple sustainable building certifications to optimize environmental and human health outcomes. Approaching these goals through third-party, performance-driven programs allowed the project teams to evaluate occupant experience and satisfaction levels as well as return on investment. All projects found substantial gains in both occupant feedback and economic benefits, helping to demonstrate the value of WELL and the impact on both the individual and organizational levels. 



World Green Building Council. Doing Right by Planet and People: The Business Case for Health and Wellbeing in Green Building. Accessed June 4, 2018.